Included Health Benefit Plans

We can direct bill to the following plan providers:

  • Pacific Blue Cross
  • Great-West Life
  • Green Shield
  • Sun Life
  • Manulife
  • Chambers of Commerce
  • First Canadian
  • Johnson
  • Desjardins
  • Cowan
  • Cinup
  • GroupHEALTH
  • GroupSource
  • Manion
  • iA Financial Group

Included Services

We can direct bill for the following services:

  • Massage Therapy
  • Acupuncture
  • Chiropractic
  • Physiotherapy
  • Naturopathy

    Learn More

    After booking an appointment, we will email you a link to an Intake form.

    • If you would like us to direct bill to your extended benefit plan, complete the Insurance Information section of the Intake form
    • Paper copies are available at the clinic, if needed
      • If you’re planning to fill out the paper copy, we recommend you arrive a little earlier to fill it out before your appointment
    • We’ll submit your claim during or upon completion of your appointment
    • Claims are submitted through a secure online portal
      • The submission of your appointment will be dependant on your provider’s platform being available and working. From time to time, a variety of provider platforms will undergo updates or be offline. In this situation we’re unable to submit your claim
      • In the event of the provider platforms being unavailable, you’ll need to pay for your treatment in full, and submit your invoice to your provider for reimbursement
    • We receive confirmation of the amount covered by your benefit provider
    • If applicable, we bill you for any amount not covered by your benefits
    • Sometimes claims are subject to additional review before your benefits provider will determine the amount to be covered
      • When this happens, we bill for the full appointment fee and you will need to submit your receipt to your benefit provider to receive compensation


      Still have more questions? Check out the tabs below. If your questions are still unanswered, please reach out, we love to help get to the root of things.

      At this time, we can only do direct billing to your primary extended benefits plan.

      We will provide you with a detailed receipt so you can submit it to your extended benefit plan provider to receive compensation.

      Unfortunately not. You must contact your extended benefit plan provider or your employer to access that information.

      In some cases, yes.

      The following extended benefits plans allow direct billing for dietitian appointments:

      • CanadaLife
      • BPA
      • Chambers of Commerce
      • CINUP
      • Claims Secure
      • First Canadian
      • Johnston Group
      • Maximum Benefits
      • IA Financial
      • GMS
      • Medavie
      • Blue Cross

      If you do not see your extended benefits plan provider on this list, please contact them directly to confirm if you have dietitian coverage.

      Please call (250) 475-1522 ext. 1 and speak to one of our patient care coordinators who will be happy to answer your questions.