(Updated May 19, 2020)
We are now accepting bookings for in-person appointments, resuming June 1, 2020, at our Westside location.
While we are excited to see you, we are not rushing the return to work and being available. We don’t want to risk the safety and wellness of our patients, staff and practitioners. We want to ensure our opening plan gives you confidence and meets all guidelines.
The province and the professional colleges have not yet released the requirements for reopening. Although we are already updating our clinic to provide safe service (plexiglass dividers, updating policy and procedures, acquiring PPE), we are also mindful we need to be in compliance with ALL guidelines before opening, to keep everyone healthy, safe and comfortable.
If you have an urgent need to see a practitioner, please call the clinic. For emergencies or urgent issues, we are here for you.
Virtual visits are still available.
The following practitioners offer Virtual Visits. All these practitioners can be booked directly by the client through our JaneApp booking software:
- Kristin Bulger – Certified Clinical Counsellor (ICBC and Extended benefits)
- Maggie Claydon – Registered Clinical Counsellor (ICBC and Extended benefits)
- Dr Ken Alexander – Chiropractic care (ICBC and Extended benefit billable)
- Gillian Hurst, Physiotherapist (Extended benefit billable)
- Katie Chesher Kinesiologist (ICBC billable)
- Dr Jaime de Melo, Naturopathic Doctor (Extended benefit billable)
- Dr Anita Komonski, Naturopathic Doctor (Extended benefit billable)
- Dr Amy Gilchrist, Naturopathic Doctor (Extended benefit billable)
- Dr Michelle Payne, Naturopathic Doctor (Extended benefit billable)
- Dr Stephanie Bayliss, Naturopathic Doctor, (Extended benefit billable)
- Dr Pamela Hutchison, Naturopathic Doctor, (Extended benefit billable)
Phone lines are currently going straight to voicemail so our staff can prioritize and return calls accordingly. Please be patient as we work hard with limited staffing to meet all our clients’ needs.
Supplement pick up procedure is as follows:
- Email firstname.lastname@example.org what items you require
- Wait for a confirmation email that we have the items and that they are set aside for you
- Pick it up during the times provided on the email. Currently we have scheduled two windows of time for supplement pickup on Monday, March 23 and Tuesday, March 24th from 10am to 2pm.
We will be posting updates via this website, social media and our clinic newsletter (subscribe at the bottom of this page).
Lastly, we are here, we are in this with you, and we are committed to supporting our community as we navigate this unprecedented time.
General Tips for Staying Healthy:
- Wash your hands.
This IS the MOST EFFECTIVE intervention. Hand washing helps prevent both flu and COVID19. Wash your hands frequently through the day, especially before eating, and after using the washroom. Soap and water works best, however if you are not close to a sink, an alcohol based hand sanitizer with at at least 60% alcohol content is effective.
- Practice good respiratory etiquette.
Cover with a tissue when you cough or sneeze, responsibly discard immediately and wash your hands; or alternatively, cough or sneeze into your sleeve (not your hands).
- Get adequate sleep.
Avoid getting run down. Adequate sleep is usually approximately 8 hours per night. For more tips on this, read Dr. Stephanie Bayliss’s article below.
- Avoid sugar and keep alcohol intake moderate.
Both high sugar and high alcohol intake have a weakening effect on the immune system, and make people more susceptible to infections in general.
- If you are sick, STAY HOME.
This is one time when it is not polite to share. Rest, read, catch up on your favourite Netflix show, and wait until you are better before going out or interacting with others.
- Avoid touching your face.
When we touch a door knob or faucet with viral particles on it, the easiest way for the virus to access our body is through a mucous membrane in your eyes, nose and mouth. This is harder to do than you might think. The New York Times has a helpful article on this here.
If you have any questions, please call the clinic at the number below.
Yours in Health,
Dr. Pamela Hutchison ND, CEO Acacia Health Ltd.
One final tip – Stay up to date:
For up to date information from BC Centre for Disease control, click here.
Great article from the New York Times, click here.